Dramatic improvement of major ERP Sales and Procurement processes
We provide dramatic improvement and control of major Sales and Procurement processes where our customers have struggled to solve a significant problem and where they need an immediate, pragmatic and cost-effective business solution.
| Issues | Solution |
| Sales Invoicing and Accounts Receivable |
- Invoice Dispute Management Overhead
- Low levels of Customer Satisfaction
- Adverse Impact on Cash flow
|
- Automated checking & validation of invoices
- Automated error correction of most invoices
- Efficient managed control of manual correction process
|
| Distributed Procurement and Purchasing |
- Widespread manual ordering system
- Broken authorisation processes
- Protracted order tracing
- Inappropriate or unauthorised purchases
- Overspend
- Significant Supplier Disputes
|
- Distributed, controlled rules-driven procurement system
- Automated error correction of most invoices
- Efficient managed control of manual correction process
|
| Sales Campaign Call Management |
- Large, dynamic prospect & customer lists
- Complex idenfication & prioritisation processes
- Manual list searching & sorting
- Inappropriate calls made
- Low success levels
- Inability to monitor or measure calls & recalls
|
- Automated, rules-based prospect list priority management.
- Call centre activity management system.
- Rapidly configurable call scripting & processes.
- Complex suitability assessment .
- Effective outcomes and more business.
- Reduced processing costs.
- Effective call centre management.
|
| Multiple Buyer and Supplier Procurement |
- Need to handle high volume sales invoices to multiple suppliers.
- Need to handle high volume purchase invoices from 100's of product suppliers.
- Need to manage dynamic processes involving complex pricing contracts.
- Need to control staffing and resources.
|
- Fully automated validation and sending of sales orders to suppliers.
- Fully auotmated receipt and validation of purchase invoices from suppliers.
- Powerful & flexible user-controlled rules based authorisation and pricing.
- Controlled reporting and MI dashboards.
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